
Privacy
Virtual CTO respects your privacy. This policy explains what information we collect, how we use it.
1. Information We Collect:
Information you provide to us:
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Name, business email, and company name (e.g., when you create an account)
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Billing and contact details (for transactions)
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Content of support requests or messages you send us
Information collected automatically:
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IP address, browser type, and device type
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Usage data (pages visited, features used, timestamps)
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Cookies and similar technologies for session management and analytics
We do not collect sensitive categories of data (such as health, financial account numbers, or biometric data) unless explicitly required for a specific feature, in which case we will disclose that separately.
2. How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain our services
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Process transactions and send related information
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Respond to support requests
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Improve and develop new features
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Communicate with you about updates, security alerts, and administrative messages
3. How We Share Your Information
We do not sell your personal/business data. We may share information with:
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- Service providers who help us operate our business (e.g., hosting, payment processing), under contractual confidentiality obligations
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- Authorities, if required by law or to protect our rights and users' safety
4. Data Retention
We retain personal information only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
6. Changes to This Policy
We may update this policy from time to time. We will post the updated version here with a revised "Last updated" date.
7. Contact Us
If you have questions about this policy, contact us at privacy@virtuallcto.com
LAST EDITED 2026
